FAQ

Q. How do you clean up the Kamakurabori?

Normally, if you wipe it with a soft cloth, the kamakurabori is kept. If you wash it, you can use a dishwasher, so please use Kamakurabori on daily dining pan.
Since direct sunlight may cause discoloration, keep it in the place where you do not have a day. In addition, please avoid using microwave oven, oven, and dish dryer.


Q. Can I repair or fix it?

We also repair products that have broken products such as cracks and chips, etc. We also accept the painting of items carved in lessons. Please feel free to contact us, as the price depends on the condition and the item. It is also possible to estimate in advance. (The painting work usually takes 1 to 2 months.)
For more information, please contact us by phone, fax or email


Q. I would like you to make an original product.

In addition to your original design, we also perform orders such as making new designs and limits for your needs. In addition, all sculptures such as house's crest and store name logo are also available from one point. Please feel free to contact us as the amount is different due to design and size. In addition, please contact us by phone, fax or email. Also, please send the design, such as the drawing.

※ The price of the price shall apply to the normal product amount. (Example: 15,000 yen in 9-dimensional basin, about 25,000 yen in hand mirror) Delivery time usually takes 2 to 3 months. Both differ depending on the design and production items, so please contact us for details. In addition, please note that customers can not cancel due to customer crests and name places.


Q. Can I ship overseas?

Yes, I accept it. For more information, please refer to Here.